Return

Contact us here so we can help you before you send you package to us.

You can return any item purchased on Princebags.com within 20 days of the delivery date. The cost of return is covered by the Customer. Here’s how:

  1. Fill out the return form that comes with your item/s in the box. Download the form from here.
  2. Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
  3. Sent your products to our address, with the Return form in the package.

You can find our address on the Return form. Use the address given on the form to send us your items.

Ones your package reaches our warehouse, please allow 3 to 7 business days (depending on the work load) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation email.

If you have any further questions contacts us here.

Original shipping costs are non-refundable. Items purchased through Gift Cards vouchers cannot be refunded.

At this moment items on SALE cannot be refunded and cannot be purchased with any additional discount. Please bare in mind, delivery will be delayed during SALE period. 

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